Terms and Conditions

Welcome to Nolwazi Business Enterprise

These Terms and Conditions ("Terms") govern your use of our cargo transportation and delivery services, including the delivery of coal to mines and related logistics. By accessing or using our services, you agree to comply with and be bound by these Terms.

Use of Our Services

By using our services, you agree to the following:

• Provide accurate and complete information for booking and delivery.
• Adhere to all applicable laws and regulations.
• Your cargo complies with safety guidelines.
• No unauthorized or illegal transportation.

Service Agreement

When booking our transportation services, the following conditions apply:

• Quotes are estimates and subject to changes.
• Cargo must meet our safety standards.
• Delivery timelines may vary due to unforeseen circumstances.

Payments

Payment terms for services are as follows:

• Full payment is required upon confirmation of service unless agreed otherwise.
• Payments are processed securely and verified.
• Late payments may incur additional fees or service suspensions.

Liability

Nolwazi Business Enterprise strives to ensure the safe delivery of your cargo. However, we are not liable for instances beyond our control such as:

• Natural disasters, accidents, or acts of God.
• Incorrect or incomplete information provided by clients.
• Delays from government regulations or inspections.

Cancellation and Refund Policy

Cancellations or reschedules are subject to the following terms:

• Cancellations within 24 hours of booking qualify for a full refund.
• Changes or cancellations made less than 48 hours before scheduled delivery may incur fees.
• Refunds are processed within 7-14 business days to the original payment method.

Governing Law

These Terms are governed by and construed following the laws of the jurisdiction in which Nolwazi Business operates.